HOW IT WORKS?

SETTING UP AN eSIM CARD ON YOUR DEVICE

What is an eSIM Card?

An eSIM is a SIM card that is embedded in a mobile device and can connect you to any eSIM-enabled operator. Furthermore, the eSIM functions similarly to a traditional SIM card, but it does not require a physical SIM card to be used. It is actually pre-installed on the device, and you can activate it by installing a new operator’s “eSIM profile.” It is, in fact, an evolution of the physical SIM card. An eSIM card is becoming increasingly common in smartphones, tablets, and laptops.

How do I activate my eSIM device?

For New Line

Step 1: Go to canadiansim.com or call us to activate a new line and get an eSIM card.

Step 2: You can go to our website and register yourself. Place your order for eSIM and we will deliver it to you. You can directly activate your eSIM after you receive it.

For Existing Line (Transition to an eSIM)

Step 1: Get a new eSIM card from canadiansim.com or get in touch with us.

Step 2: Once your eSIM arrives, you will need to change your SIM card number on MyAccount. Visit fido.com and follow the instructions under “How to Update your SIM Card” to get your sim card number changed.

Step 3: Follow the device’s setup instructions to complete the setup.

For Hardware Upgrade

If you would like to activate an eSIM as part of a Hardware upgrade, please visit canadiansim.com for more information.

Where do I purchase an eSIM card?

You can purchase an eSIM from Canadiansim.com.

Can I activate an eSIM on any device?

Certain devices are only compatible with eSIM activations. Please check the specifications of your device to see if it supports eSIM.

What if I lose my eSIM activated device?

You can purchase a new device and apply for another eSIM card from CanadianSIM.

How do I switch between devices with an already existing eSIM?

To switch devices with an eSIM, you must first purchase a new eSIM or physical SIM card by visiting our website. Once you receive your new eSIM/SIM card, follow the instructions to complete the process.

Blog

eSim: Can it be better than the physical sim cards?

Today, mobile phones have become nothing short of a need. The shift to a digital era has already begun and we are moving at a rapid pace. But mobile phones alone don’t help us stay connected and keep a tab on all the important stuff. SIM cards play a huge role in it. They give each phone its own unique identity. They help us stay connected with people who are even a thousand miles away and more importantly the data plans help us access the internet. Read More >>

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